Couchbase study: Cloud migration projects incur an average of 37% additional costs due to service flaws

Couchbase, Inc. publishes. A study shows that several factors add more than 37% to the costs of moving to the cloud among the French companies surveyed.

Among the factors identified are strict pricing plans, management tools that do not give the required level of control, data that is not stored where it should be, or security and compliance features that will not be up to date.

According to the study, a French company spends an average of 34 million euros annually on cloud services, including more than 7 million euros in additional costs related to service failures – expenses that could be saved or allocated to other regions if the companies and service providers could solve these problems.

The survey was conducted among 650 senior IT decision makers in the United States and Europe as well as Israel and Turkey. In France reveals the following:

Cloud services do not live up to expectations and only add to the complexities and costs: more than a third of French companies (37%) said that cloud services adopted in the last three years have failed to live up to their expectations; For 52%, previous cloud decisions made existing projects more difficult and above all costly (for 58% of surveyed decision makers).

Contributing factors to additional expenses: lack of visibility on cost improvement opportunities; inadequate security and compliance features; strict quotations, which do not provide in the same package all the services that the company needs; management tools that do not allow the necessary control; Data that is not stored where it should be to meet regulatory or performance requirements; And finally, vendor lockout that doesn’t allow businesses to take advantage of the specific cloud infrastructure they need.

Companies facing service constraints: 78% of French companies surveyed have invested in a database infrastructure in the cloud, but have not been able to manage it quite as they wanted; Faced with these shortcomings, 59% of French companies had to constrain their transition ambitions.

Cloud dynamics are, however, inescapable: 92% of French leaders said the increasing evolution of infrastructure towards the cloud is “inevitable”.

“The value of the cloud is undeniable, whether it gives large organizations greater scalability and agility, or helps small businesses access services and applications they could never do in-house,” said Hervé Oliny, Solutions Engineering Southern Europe at Couchbase. “We won’t see such an increase in cloud adoption if companies don’t realize the value of this technology. The question is whether their specific needs are addressed and if they can get more. These millions of euros in additional expenses represent much more than a simple operating cost. Companies involved in a transition project should do so knowingly, but service providers should also resolve the shortcomings listed in this report in order to open the door to new collaboration opportunities and reduce costs related to the cloud.”

In fact, despite the expenses and challenges they are facing, companies remain optimistic. The vast majority of IT decision-makers surveyed are convinced that their cloud infrastructures provide satisfactory levels of security, availability, performance, cost-effectiveness, control, scalability, and compliance.

By 2025, French companies intend to continue investing in this transformation. About 56% of all IT spending will be devoted to developing cloud infrastructure, and today, it appears that nearly 60% of their transformation goals have been met.

When asked specifically about Databases as a Service (DBaaS), the companies said that cloud services can deliver better quality of service than their in-house team, and can set a better budget if pricing is based on service consumption. This would make it possible to reallocate the resources currently allocated to manage its infrastructure into sectors where it could be better used.

When asked to identify their top interests in their cloud infrastructure, 38% of respondents in France cited data security and adaptation to the digital needs of the future, and 36% were concerned about understanding the tariff structure.

“If concerns continue to grow, we will see more and more organizations struggling with their commercial ambitions,” continues Hervé Olini. “Key to many of these concerns, and the additional costs companies face, is managing the spread of data. The more companies have control over their data, including where it is stored and how it is handled, the more confident they are in its security, the sustainability of their services, and the control of costs.”

We know there’s no turning back, and companies shouldn’t want that either. On the contrary, we must make sure that the cloud service providers meet the needs, requirements and expectations of their customers. »

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